Your Privacy Choices

At Lunvona, we believe that having meaningful control over your personal information is an important part of a trusted shopping experience. Depending on where you live and subject to applicable law, you may have choices regarding how your personal information is collected, used, disclosed, and retained.

1. Manage Your Inbox

We want to contact you only in ways that are useful and relevant to you.

• Opt Out of Marketing: You may unsubscribe from promotional emails about new press-on nail collections, exclusive offers, and brand updates by clicking the “Unsubscribe” link at the bottom of any marketing email or by contacting us.

• Communication Preferences: Where available, you may update your preferences to choose which types of promotional communications you would like to receive.

• Order Communications: Even if you opt out of marketing messages, we may still send non-promotional communications relating to your orders, payments, shipping, returns, account security, or customer-service requests.

2. Access, Correct & Receive Your Information

Depending on applicable law, you may have the right to:

• Request Access: Ask whether we process your personal information and request a copy of the personal information we hold about you.

• Request Correction: Ask us to correct personal information that is inaccurate or incomplete.

• Request Portability: Request certain personal information in a portable format where this right applies.

• Update Account Details: If you have a Lunvona account, you may be able to update your name, shipping address, and contact details through your account settings. You may also contact us for assistance.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access or disclosure.

3. Deletion, Restriction & Objection

Depending on applicable law, you may request that we:

• delete certain personal information associated with you;

• restrict how certain personal information is processed; or

• stop processing certain personal information, including processing based on direct marketing or other grounds where a right to object applies.

These rights are not absolute. We may retain information when reasonably necessary or legally permitted, including for completing transactions, maintaining tax and accounting records, detecting fraud, protecting legal rights, resolving disputes, enforcing agreements, and complying with legal obligations.

Deleting your account or personal information may also prevent us from providing certain services, locating previous orders, or processing future requests connected to deleted records.

4. Cookie & Tracking Controls

• Cookie Preferences: Where a cookie-preference tool is available on the Site, you may use it to accept or reject non-essential cookies. You can also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect some Site functions.

• Global Privacy Control: Where required by applicable law, we process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser and device sending the signal.

• Do Not Track: Some browsers offer a “Do Not Track” setting. Because there is not currently a single, universally accepted standard for interpreting these signals, the Site may not respond to every DNT signal. We will continue to honor legally recognized opt-out preference signals where required.

5. Do Not Sell or Share My Personal Information

Lunvona does not sell personal information in exchange for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly and may include certain disclosures made through advertising, analytics, or social-media technologies.

Where applicable, you may request that we stop the sale or sharing of your personal information for cross-context behavioral or targeted advertising. You may exercise this choice through any available cookie or privacy-preference tool, by enabling a recognized opt-out preference signal such as Global Privacy Control, or by contacting us at the email address below.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

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How to Exercise Your Choices

You may submit a privacy request using any of the methods below:

• Email Us: Send an email with the subject line “Privacy Request” to service@lunvona.com.

• Account Settings: If the relevant controls are available, sign in to your Lunvona account to update your account or communication preferences.

• Cookie or Privacy Settings: Use the privacy-preference link or cookie settings available on the Site, where provided.

Please describe the right you wish to exercise and provide enough information for us to identify your account or relevant records. Do not send passwords or complete payment-card details. We may request additional information to verify your identity and protect your personal information.

We will review and respond to verified requests within the period required by applicable law. If we cannot fulfill all or part of a request, we will explain the reason where legally required. Depending on where you live, you may also have the right to appeal our decision or contact your local data-protection authority.

Privacy Contact: service@lunvona.com
Legal Entity: Chengdu Xingyi Huiyi Technology Co., Ltd.
Company Address: No. 34, 1st Floor, 2nd Unit, Building 1, Zhaoguizisi Horizontal Road, Chenghua District, Chengdu City, Sichuan Province, China